by Professor Lisa Kinnear
Increasingly bombarded with co-pilots and AI productivity tools, many of us are facing an existential relationship with technology in our daily working life. We fear being left behind when AI has the potential to produce work at record speed with a polished veneer. It is easy to be seduced by the perfection that our AI associates appear to package effortlessly. The gratifying responses to our prompts provide algorithmic satisfaction that the work we generate with our co-pilots is indeed unique.
As leaders we understand that human resourcefulness is driven by technological innovation and resistance may risk redundancy. In a world where AI is already shaping our social and economic context, we ignore it at our peril. But as leaders who shape this world, now more than ever, we should pay attention to the corollary of artificial intelligence: what is it that makes us humanly gifted?
There are philosophical theses and books being written about this. But if we ground the question in our daily interactions with AI productivity tools, it seems our humanness is rooted in nurturing and valuing our imperfection.
Consider the perfected co-piloted email to a difficult colleague; or the polished PowerPoint co-produced for an intimidating audience; or a neatly AI packaged punchy report. In all its seeming perfection much of our AI generated efforts are at best vanilla and at worst fake. The telling sign is the people pleasing AI responses to our annoying barrage of prompts (I am unconvinced by how likeable I am to a cobot).
The ancient Japanese philosophy of Wabi-Sabi challenges our relentless pursuit of flawlessness by revering imperfection as a human process for moral and emotional development. Aesthetically expressed in the art of Kintsugi where cracks in broken china are filled with gold, objects are rendered more beautiful and exceptional precisely because of their fractures and restoration.
As a metaphor for what it means to be gifted with humanity, it is these imperfections in a world of artificial perfection that will signal our human gold: original and contradictory thought, faultlines in our viewpoints while striving for belonging, and vulnerability and authenticity in leadership.
It is these fractured forms that ultimately drive us to connect, heal and create β the very essence of all productive human endeavours. Increasingly this will become the gold standard of our humanity, a rare commodity in an AI driven world.
Note: this was not written by AI but it was inspired by a journal article:
April, K., Bourne, D., Dharani, B. (2025). Reframing leadership through imperfection: A golden repair leadership model for inclusive and authentic leadership in the Global South. Effective Executive. April. Pp34-50. DOI:10.71329
Facilitator: Professor Lisa Kinnear
Date: 19 February 2026